Delivery and Shipping Costs

Shipping and Billing Address

If you are rarely at home when DHL normally delivers the packages, we can of course ship your package also to another address: directly to your workplace, to your neighbour, to a friend or an acquaintance. For example, if we
should we ship to your neighbour for example, so please enter his address in the field “shipping address”. The shipping address is used only for the shipping process and not for a solvency check or marketing purposes. If we receive your order from Monday to Friday no later than at 12:00 a.m., the delivery time will take between 2 and 8 working days assuming a normal course of business. If you want to complaint or to return goods, please contact us at info@noch.de in order to receive a return voucher. So you can return the goods simply, fast and free of charge. However this is not a forcing requirement for an effective exercise of your right of withdrawal (see also instructions on cancellation).

Information via E-Mail

The NOCH Online Shop will automatically send an e-mail confirming the receipt of your order in case of an order. A purchase agreement is done with dispatching the ordered goods. Therefore, please pay attention to your order to your email inbox.

Deliveries to Third Countries outside the EU

Exceeds the order of a delivery 1.000 EUR in a third country outside the EU, the receiver needs a customs broker for importing the goods. If the buyer can not name a customs broker, the order can not be accepted and will not be delivered by NOCH.

Shipping Costs

For shipment the ordered goods to you, we charge shipping costs. These are partially dependent on weight. Costs are shown in table: "For orders with no bulky goods (for example, Landscape Layout). The shipping costs are stated inclusive German VAT. For orders including bulky goods, that must be shipped by freight carrier, incur higher transport costs shown in table: "Shipping costs for bulky orders (for example, Landscape Layouts or Auminium Frames)". All bulky products with increased transportation costs are marked in the shop with the word Bulky.

For deliveries within Germany we charge 6.95 EUR. From an order value of 40.00 EUR receive FREE shipping within Germany! Even bulky goods (for example, Landscape Layout) is supplied free shipping within Germany for orders over 40,00 EUR!

For orders with no bulky goods (for example, Landscape Layout):

Delivered toWeightShipping Costs (within VAT)Information Delivery Times
Germany To 31,5 kg 6,95 €
(From 40,- € Order free shipping)
 3 - 5 Days
Zone 1 To 31,5 kg 11,00 €
(From 60,- € Order free shipping)
 8 - 10 Days*
Zone 1 non EU To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
15,00 €
17,00 €
23,00 €
29,00 €
 8 - 10 Days*
Zone 2 To 31,5 kg 17,50 €  8 - 10 Days*
Zone 3 To 31,5 kg 20,00 €  8 - 10 Days*
Zone 3 non EU To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
20,00 €
23,00 €
28,00 €
37,00 €
 8 - 10 Days*
Zone 4 To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
36,00 €
44,00 €
61,00 €
80,00 €
 10 - 14 Days*
Zone 5 To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
45,00 €
60,00 €
89,00 €
123,00 €
 10 - 14 Days*
Zone 6 To 5 kg
5 to 10 kg
10 bis 20 kg
20 bis 31.5 kg
52,00 €
70,00 €
105,00 €
146,00 €
 10 - 14 Days*

*Delivery time for shipping to other countries, which must be calculated for the delivery time specified in the respective article.

If you place an order with us within the scope of an order for several items for which different delivery times apply, we will ship the goods in a joint shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the item of your order with the longest delivery time applies. The deadline for delivery begins to run upon payment in advance on the day following the award of the payment order to the transferring credit institution or for other forms of payment, the day after conclusion of the contract and ending with the expiry of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a general holiday officially recognized at the place of delivery, the next working day shall be replaced by such day.

Explanation of shipping zones:

Zone 1:
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic,

Zone 1b:
Liechtenstein, Switzerland

Zone 2:
Andorra, United Kingdom, Italy, San Marino, Sweden,  Slovakia, Slovenia, Spain, Hungary, Vatican City

Zone 3:
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus 

Zone 3 non EU:
Albania, Bosnia-Herzegovina, Iceland, Macedonia, Moldova Rep., Montengro, Norway, Serbia, Ukraine, Belarus 

Zone 4:
Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Egypt, Russian Federation, Turkey

Zone 5:
China, Japan, Mexico, USA, Canada

Zone 6:
Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran,  Jordan, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Pupa New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, United States, Uzbekistan, United Arab Emirates, Vietnam, Afghanistan, Angola , Anguilla, Antigua & Barbuda, Äquatorialguine, Argentina, Ethiopia, Australia, Aruba, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Chile, Costa Rica, Dominica, Dominican Republic. Congo, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, Frz. -Guynana, Frz. -Polyniesien, Gabon, Gambia, Ghana, Grenada, Guadelope, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Yemen, Virgin Islands, Brit., Cayman Islands, Cambodia, Cameroon, Cape Verde, Kenya, Kyrgyzstan, Kiribati , Colombia, Comoros, Congo, Demokr. Rep. Congo, Rep., Cuba, Laos, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Marinique, Mauritania, Mauritius, Micronesia, Mayotte, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, New Zealand, Nepal, New Caledonia, Nicaragua, Netherlands. Antilles, Niger, Nigeria, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, S. Tome, Principe, Solomon Islands, Zambia, Samoa, Senegal, Seychelles, Sierra Leone, Somalia, St. Chr Nevis, Sri Lanka, St. Helena, St. Kitts & Nevis, St. Lucia, St. Tome, Principe, St. Pierre & Saint Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Chadikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Tuvalu, Chadikistan, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Central Africa Republic, Ethiopia

Shipping costs for orders containing bulky goods (e.g., NOCH Model Railroad Layouts Aluminum Frames)

For the dispatch of bulk goods (for example, Layouts or Aluminum Frames, the articles are marked in the shop with the addition: "bulky goods") we charge shipping costs. Since the products are sent as bulk goods by forwarding agency, shipping is only possible in the countries listed below. The shipping costs are inclusive of the statutory VAT. The shipping costs apply to all orders which contain bulky goods.

Shipping toShipping Costs (incl. VAT)
Germany 0,00 €
Belgium, Luxembourg, the Netherlands 50,00 €
France, Monaco, Slovenia, Slovakia, Poland 110,00 €
Sweden 140,00 €
Czech Republic 88,00 €
Austria 68,00 €
Italy 78,00 €
Ireland, Portugal, Romania, Spain, Denmark 110,00 €
Bulgaria 120,00 €
Finland 130,00 €
Hungary 80,00 €
United Kingdom 118,00 €
Other Countries of the World On demand